University Halls FAQ — Part 2 of 3 · University halls life
Frequently asked questions about living in university halls. Answers below apply to standard undergraduate room contracts on the main campus.
Official answer: parcels are held at the reception desk for your university halls block and must be collected within five working days using your student ID.
Large items are stored in the ground-floor locker room. You will receive an email when a package arrives.
Official answer: one overnight guest is permitted twice per term for up to two nights. Register the guest at reception before 20:00 on the arrival day.
Official answer: key collection opens at 10:00 on the Saturday before Welcome Week lectures begin. Present your student ID and accommodation offer letter at the receptions desk listed on your arrival email.
Arrive within your allocated 30-minute slot to avoid queues at busy university halls blocks. Late arrivals after 18:00 must use the out-of-hours phone number on the reception door.
Official answer: early access is not permitted. Storage lockers in the arrivals hall are available on a first-come basis on move-in day only.
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